All cabins are equipped with a mini bar, TV, Interactive TV (only on Musica and Fantasia class ships), safe hairdryer, air conditioning and telephone.
What is the difference between aninternal and an External Cabin?
External cabins feature a porthole or a balcony, while internal ones do not.
What equipment is available in Inside Cabins?
All cabins are equipped with a mini bar, TV, ITV (only on Musica and Fantasia class ships), safe, hairdryer, air conditioning, telephone, shower.
What equipment is available in Ocean View Cabins?
All ocean view cabins are equipped with a mini bar, TV, ITV (only on Musica and Fantasia class ships), safe, hairdryer, air conditioning, telephone, shower and a porthole.
What equipment is available in Balcony Cabins?
All balcony cabins are equipped with a mini bar, TV / ITV (only on Musica and Fantasia class ships), safe, hairdryer, telephone, air conditioning, shower or bathtub, balcony.
What equipment is available in Family Cabins?
Family Cabins have two or more connecting cabins each with its own bathroom and can accommodates up to 10 people.
You can choose between Superfamily Plus, Superfamily + Ocean view or Balcony, Superfamily, Family balcony and Family Ocean view cabins. Available with the Fantastica Experience on: MSC Virtuosa, MSC Grandiosa, MSC Bellissima, MSC Meraviglia, MSC Seaview, MSC Seaside, MSC Preziosa, MSC Divina and MSC Opera.
What equipment is available in Yacht Club Accommodation?
Complete complimentary Mini Bars, Air conditioning, Interactive LCD television, Safe, Hairdryer, Telephone, Wifi Connection (for a fee), Lavish marble bathroom with shower and bath, Ergonomic Myform Memory mattresses, Exclusive Egyptian cotton bedding and bathrobes, Choice of Dorelan pillows, Exclusive goodnight chocolates by Venchi, and a 24 hours butler service.
Can telephone calls be made from my cabin?
Yes, at no cost if the call is to other cabins or to the ship’s facilities (i.e. shops, Guest Services, SPA). For outside calls, a fee will be charged on your on board account; rates and instructions are available on board.
There a safe deposit box in the cabins?
Safe deposit boxes are available in all cabins.
Are there cabins for passengers with disabilities or reduced mobility?
Yes, all ships in the fleet contain a number of specially fitted cabins. These cabins should be requested at the time of booking.
Is cabin service available?
Yes, cabin service is available 24/24h, by calling 99 from the telephone in your cabin (Reception-Guest Service).
Is there an on board laundry service?
Yes, there is an on board laundry service, available for a fee. A price list is provided in the cabin, or by calling 99 from the telephone in your cabin.
Electrical appliances & voltage onboard
Electricity on board all ships is supplied at a voltage of 110/220 V in the cabin. Guests may request electrical outlet adapters from the Information Office.
The only electrical appliances permitted in cabins are: electric shavers and hairdryers, battery chargers and computers.
Please note that heat-generating devices (like electric kettles, bottle warmers for babies, electric blankets etc.) are not allowed on board. All cabins come equipped with a hair dryer, and baby bottle warmers are available throughout the ship.
Can I get in-cabin breakfast?
Yes, in-cabin breakfast is served every morning (except on disembarkation day) from 7am to 10am. It is included in the Fantastica, Aurea and Yacht Club experiences, while it carries a fee of €/$3.50 for Bella. A doorknob menu is available in the cabin. To order breakfast select the items required and leave the menu hanging on the doorknob outside the cabin the night before.
What is a daily programme?
It is a detailed programme which is delivered to the cabin every evening for the following day. It includes important information about life on board, nautical peculiarities, timings of activities, dining, facilities, phone directory and more. It also contains full information on the activities and entertainment presented by the entertainment staff.
Guests will also receive the Daily Specials, listing the special offers and promotions available the following day. Copies are also available at the Reception-Guest Service.
What facilities are available forfamilies with small children?
All ships feature a Mini Club for children from 3 to 6 year old; Juniors Club from 7 to 11; Young Club from 12 to 14; and Teens Club from 15 to 17. Additionally, babies from 6 months to 3 years old can play at the Mini Club with their parents and follow the MSC Babytime programme. Parents can leave babies between 1 and 3 with the youth staff at the Mini Club and enjoy the MSC Babycare playing activities. All children can be signed up to the Clubs at no cost.
Why do the cabins have different prices?
The price of the cabins depends on the different experiences (Bella, Fantastica, Aurea and Yacht Club) which include various services.
What will the temperature be like on board?
MSC ensures that the temperature inside our ships is pleasantly regulated taking into account the weather conditions. The temperature in your cabin can be easily regulated using the thermostat.
What are the payment methods on board?
All on board purchases are made with the personal cruise card, eliminating the need to carry cash or credit cards. Cash deposits can be made or a credit card can be registered to the cruise card at any time during a cruise.
For more information on onboard payment methods click here.
Is there wi-fi in the cabin?
Wi-Fi is available on board all of our ships (at a fee).
For every new ship class that we develop, we completely revise the design to achieve optimal efficiency. We rethink the ship’s overall structure, deck space, weight distribution including the ship’s hull, rudder and bulbous bow to reach optimal hydrodynamics, aerodynamics, and maximize energy and fuel efficiency.
Reducing air pollution We have installed hybrid Exhaust Gas Cleaning Systems (EGCS) on 14 of our cruise ships which reduce SOx emissions by 98%, and Selective Catalytic Reduction Systems on 3 ships, which reduces NOx by up to 90%.
Underwater radiated noise
Hull and propellers are designed, built and installed to minimise noise or vibration that might impact aquatic mammals.
Wastewater treatment systems
Our fleet is in full compliance with wastewater discharge rules and, in 11 of our ships, advanced systems deliver treated water near to tap water standard.
Our new ships are capable of providing all onboard freshwater needs from seawater.
Waste is compacted, separated or incinerated, and residual waste is carefully delivered to dedicated port reception facilities for recycling or disposal.
New fuel types
In 2022, we will launch our first LNG-powered ship. LNG largely eliminates sulphur oxides (SOx) emissions and particulate matter in the exhaust, reduces nitrogen oxides (NOx) emissions by up to 85%, and CO2 by up to 25%.
On new ships’ lighting is provided by energy-efficient LED and our heating, ventilation and air conditioning system self-adjusts to the weather and the number of passengers onboard.
Shore power capability
7 of our ships are now able to connect to shore power, potentially enabling the onboard engines to be switched off whilst in berth
Digitalisation is allowing us to anticipate and address inefficiencies in systems and equipment, and provide the crew with specific guidance for performance improvements.
Heat recovery systems allow the intelligent redistribution of heat and cold where needed throughout the ship.
A software application monitors the ship’s stability to support the deck officers in optimising the vessel’s trim – and therefore reducing fuel consumption.
Our ship hulls are coated with hi-tech paints that slow the growth of marine organisms, thereby reducing drag and improving energy efficiency.
Ballast water treatment system
All ballast water is filtered and UV treated before being discharged at sea to ensure that it does not contain harmful aquatic organisms and pathogens.